Understanding ABSA Cash Send
ABSA Cash Send is a convenient service offered by ABSA Bank that allows customers to send cash to friends and family using their mobile phones. This service provides an alternative to traditional banking methods, enabling users to send cash instantly with the recipient receiving an SMS notification once the transaction is successful.
How Does ABSA Cash Send Work?
To use ABSA Cash Send, customers need to register for the service by logging into their ABSA Online Banking or Mobile Banking app. Once registered, they can initiate a cash send transaction using the recipient's cell phone number or identity document details. The sender is required to enter the amount they want to send and confirm the transaction.
Benefits of Using ABSA Cash Send
The benefits of using ABSA Cash Send include:
- No need for a bank account at the recipient end.
- Instant cash availability upon successful transaction confirmation.
- No fees are charged for receiving the cash via ABSA Cash Send.
Can I Withdraw ABSA Cash Send from Shoprite?
Yes, you can withdraw ABSA Cash Send from participating retailers such as Shoprite. To do this:
- Navigate to any Shoprite store that accepts ABSA Cash Send withdrawals.
- Present your cell phone and the SMS notification confirming the transaction at a dedicated counter or ATM.
- The cashier will verify the details, and once confirmed, you can withdraw the cash.
Requirements for Withdrawing ABSA Cash Send from Shoprite
To withdraw cash using ABSA Cash Send from Shoprite:
- You must be a registered user of the service with an active mobile phone account.
- The recipient's details (cell phone number or identity document) used during transaction initiation must match those presented at withdrawal time.
- A minimum amount threshold applies, which is subject to change based on market conditions.
What Happens If I Don't Receive the SMS Notification for ABSA Cash Send?
If you don't receive an SMS notification after sending cash using ABSA Cash Send:
- Contact the recipient's cell phone provider to ensure their number is active and has a sufficient balance.
- Reach out to ABSA Bank's customer service department for assistance in resolving the issue.
Troubleshooting Steps When SMS Notification Isn't Received
When troubleshooting, follow these steps:
- Check if there are any network issues with your cell phone provider or the recipient's carrier.
- Contact ABSA Bank for assistance in resolving technical issues related to the transaction or service.
- Closely review your transaction history and ensure all details match what was entered during initiation.
Where to Withdraw ABSA Cash Send
You can withdraw cash using ABSA Cash Send from participating retailers nationwide, including Shoprite stores. Ensure the retailer accepts withdrawals by contacting them beforehand or checking on their website.
List of Participating Retailers for ABSA Cash Send Withdrawals
Some notable retailers include:
- Shoprite
- Checkers
- USave
- SPAR
Additional FAQs and Considerations for ABSA Cash Send
Q: Is there a daily limit on the amount I can send using ABSA Cash Send?
A: Yes, daily limits apply. You can find more information on these limits by contacting ABSA Bank's customer service.
Q: Can I use ABSA Cash Send to send cash internationally?
A: No, ABSA Cash Send is only available for domestic transactions within South Africa.
Q: What happens if the recipient is not present when I attempt to withdraw cash at a participating retailer?
A: In such cases, you will need to return the transaction and initiate it again once the recipient is available.
